Frequently Asked Questions

Permits can be purchased online through our Parking Portal. You will need your student or staff ID and vehicle information. Permits are virtual and linked to your license plate.

You can manage your account and update vehicle information at any time via the Parking Portal. It is your responsibility to ensure your license plate is up-to-date.

Refunds are available on a prorated basis. You must complete and submit a Refund Request Form. Please note that certain conditions may apply.

You may register up to three license plates for three vehicles online and use them interchangeably.  You can also remove or replace registered license plates, either permanently or temporarily, online.

Parking permits are tied to a single user and cannot be shared. While you can register multiple vehicles under one permit for convenience, the system detects when more than one of your registered vehicles is on campus at the same time or if a second vehicle with the same permit is parked on a different day. Both situations will result in a $200 fine for fraudulent use, vehicle boot/tow, and a one-year suspension of parking privileges. To avoid this, each driver must purchase their own permit.

You can pay your citation online by visiting our Pay Citation page. Be sure to have your citation number or vehicle information ready.

Citations may be appealed within 10 days of the issuance date. You must submit an appeal online through the Parking Portal. 

Parking regulations are enforced 24/7, 365 days a year, including weekends, holidays, and university breaks. 

An interactive map of all campus parking lots, including a key for permit types, can be found on our Campus Map page.